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Withdrawal request for crypto accounts#

The Back office allows creation of withdrawal requests using UI. This may be useful when the amount of withdrawals is low. This feature works for crypto accounts.

In order to create an request, go to the Accounts tab and click 'Send' button for the corresponding account.

Initiate withdrawal request with the 'Send' button#

Step 1: Click 'Send' button for the corresponding account
Step 1: Click 'Send' button for the corresponding account

Fill in the amount, target address and customer ID#

Step 2: Fill in the amount, target address and customer ID
Step 2: Fill in the amount, target address and customer ID

Confirm the request with 2FA authentication#

Step 3: Confirm the request with 2FA authentication
Step 3: Confirm the request with 2FA authentication