# Withdrawal request for crypto accounts

The Back office allows creation of withdrawal requests using UI. This may be useful when the amount of withdrawals is low. This feature works for crypto accounts.

In order to create an request, got to the Accounts tab and click 'Send' button for a corresponding account.

<figure><img src="https://1560383694-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fz4bIs7jkRtsghj4Pgs6Z%2Fuploads%2FvI0AJ2pewsfdglKSEAXT%2FScreenshot%202025-12-04%20at%2018.48.41.png?alt=media&#x26;token=773f9b50-054f-4a57-b869-f82cdbd56ec2" alt=""><figcaption></figcaption></figure>

Fill in the amount, target address and customer ID.&#x20;

<figure><img src="https://1560383694-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fz4bIs7jkRtsghj4Pgs6Z%2Fuploads%2FyFBaj0XyvAVkJvh3Lf1O%2FScreenshot%202025-12-04%20at%2018.49.05.png?alt=media&#x26;token=a3a92352-59b6-481e-927a-d417c4438a43" alt=""><figcaption></figcaption></figure>

Confirm the request with 2FA authentication.&#x20;

<figure><img src="https://1560383694-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fz4bIs7jkRtsghj4Pgs6Z%2Fuploads%2F914sBssOTFXju1fmaoKJ%2FScreenshot%202025-12-04%20at%2018.49.25.png?alt=media&#x26;token=cd7f6986-0a76-42bf-81d8-b7d41503e05a" alt=""><figcaption></figcaption></figure>